Office Policies


Medication Refills:

Medications will not be refilled over the weekend.  Please plan accordingly and we would be happy to get it taken care of any day of the week.  We ask that if at all possible please notify us by Thursday.  That way if there are any issues with the pharmacy we can have them all resolved prior to the weekend. 

Non-Sufficient Funds Checks:
There is a $25 charge for any check returned due to insufficient funds.

Late Cancellation/No Show Policy:

Just like we respect your time we ask that you respect ours.  We try our very best to remain on time as we know schedules are busy.  We ask that you call as soon as you know you are unable to make the appointment so that we may make this spot available for other patients in need. If continual late arrivals and no shows occur by an individual then a $25 fee will be charged to the individual. 


Andersen Orthopedics

5924 Stoneridge Drive, Suite 103
Pleasanton, CA 94588
Phone: 925.400.6900
Fax: 925.553.7310


Step confidently into the future, pain-free

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